Before contacting us

Prepare the details needed for efficient order support.

Information to include

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Returns

Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 1481 Stannage Ave, Berkeley, California, 94702, United States.

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.

Customer support

Email: support@uglystikis.shop
Phone: 630-600-6322
Support availability: Weekdays 9 AM to 5 PM

Store operator

Ugly Stik is an online store operated by uglystikis. The official storefront is uglystikis.shop.

Business information

Legal operator: uglystikis
Business address: 1481 Stannage Ave, Berkeley, California, 94702, United States
Storefront: uglystikis.shop